Delivery Information
DELIVERY
agripoint.eu offers delivery right at your doorstep. Purchased
goods should arrive within 24 hours to 4 days from the moment your order is
made, excluding official holidays. If there is a delay you would be informed
immediately by either one of our colleagues or through a message at our
website.
Our team of professionals aims to determine the best option when
choosing a courier for every individual case, taking into account the size and
weight of the merchandise and the region, to which it should be delivered, so
that the customer would pay the lowest price.
While you are personalizing your order you will notice a blank space
named “notes”. In it you could indicate the desired day of the delivery and we
would do our best to suit your wish, only if it does not interfere with the
schedule of service in your town.
Goods are delivered to:
-
The door of your apartment for functional residential
buildings and operating elevators.
-
The entrance of the building, in the absence of
operating elevator.
-
The dooryard, for houses with a yard.
The working times of all couriers is between 10:00 and 18:00.
agripoint.eu is not responsible for delays, which are caused by the
courier or other circumstances, not dependent on agripoint.eu.
Immediately after the delivery, the client/consumer or an authorized person
should examine the purchase carefully. If there is any potential damage, breaks
or other deficiencies, an assistant from the department of e-commerce should be instantly
informed, by telephone - 0888-607009, or through e-mail, agrilia.karlovo@gmail.com.
If the delivery is accepted without complaints, claims due to loss or damage
lose their validity. If a protocol for damages is not made in the presence of
the courier, the recipient loses his ability to complain.
When the delivery is conveyed, the consumer/client or third person are
obliged to sign the accompanying documents. For a third person is regarded
everyone, who is not a titular of the application, but receives the delivered
purchase and is located at the stated by the client address. In case that the
client cannot be found at the stated address within the term of the delivery or
there is no provided access and there are obstructions for delivering the
purchase, agrilia.bg discontinues to be responsible for delivering the
requested goods.